Welcome to Stone Creek Park

The letter below was distributed to all those who responded to contact information request. The letter will be also be distributed via regular mail.

October 15, 2025

Dear Stone Creek Park Homeowners,

The Board of Directors recognizes the recent financial difficulties encountered by Gasser Property Management Company, as well as their lack of responsiveness to our communications. We extend our sincere appreciation for your patience and understanding as we have addressed these challenges.

Over the past several weeks, the Board has undertaken a comprehensive review of our management options to ensure the ongoing effective administration of our community. Informed by homeowner feedback highlighting the need for greater transparency, improved responsiveness, and accessible communication tools, we conducted a thorough evaluation of multiple property management firms. Following a diligent selection process, we are pleased to announce that Metropolitan Properties has been appointed as our new property management company, effective November 1, 2025. We are confident that Metropolitan Properties will provide exceptional service and enhanced convenience through their homeowner self-service online portal.

October Dues: Homeowners who have not yet submitted their October dues to Gasser Property Management are requested to process their payments via the new Metropolitan Properties online portal. A welcome message from Metropolitan Properties, including instructions for accessing the portal, is provided below.

Community Inspections and Compliance: In addition to financial challenges, it has come to our attention that Gasser Property Management had neglected conducting community inspections. Metropolitan Properties will resume these inspections during the first week of November. Violation notices and fines may be issued for non-compliance following these inspections. To maintain the aesthetic standards and value of Stone Creek Park, we kindly request that all residents ensure their properties meet the community’s guidelines in the coming weeks. This includes keeping exteriors free of algae, maintaining weed-free lawns and landscape beds, regularly mowing and edging grass, and ensuring trees and shrubs are neatly trimmed.

Should you have any questions or require further assistance, please do not hesitate to contact the Board. We greatly value your continued support and cooperation as we work together to uphold the pride and beauty of our Stone Creek Park community.

Warm regards,
Stone Creek Park HOA Board

The letter below was distributed to all those who responded to contact information request. The letter will be also be distributed via regular mail.

We are privileged to announce that the Board of Directors of Stone Creek Park has engaged our company to assist them in the management of your Association. This partnership becomes effective November 1, 2025. 

My name is Zach Johnson, President of Metropolitan Properties, LLC. (DBA Metropolitan Properties (MP).  My staff and I look forward to providing professional community management services to you with a key focus on excellent and responsive customer service.

MP’s management system is unique to the industry, assigning multiple managers to each account to ensure we deliver multiple sets of eyes on your property and resident needs. Your management team is:

Vickie Campbell:  Property Manager – Vickie@mpmnashville.com

Brittnee Walters:  Property Manager – Brittnee@mpmnashville.com

Jamille Heard:  Property Manager – Jamille@mpmnashville.com

Allen Mathues:  Senior Property Manager – Allen@mpmnashville.com

Lori Covarrubias:  Director of Property Management – Lori@mpmnashville.com

Will Fuson: Vice President of Property Management- Will@mpmnashville.com

Although Vickie is your primary contact, you may contact any of these individuals for assistance via their email above or at the MPM office on 615-915-3204.  If you have an after-hours emergency, please contact our office number to be connected to the on-call manager.  Our phone system will automatically re-route after hours.  Our business hours are 8:00 am to 4:00 pm CST, Monday through Friday.

Go to www.mpnashville615.com. On the top right-hand corner of our homepage, click on “Homeowner Portal”.  You will be directed to our Homeowner Portal access page.  Near the bottom right-hand corner of this page, please click on “Request Homeowner Login” to set up your individual portal account. The quickest and easiest way to pay your assessments is via this portal. You can also make a maintenance request online and via this portal. 

If we have an email address on file for you, you should look for a registration email for your portal from customerservice@mpmnashville.com to complete your portal registration. If you did not receive a portal login, please contact our customer service department at billing@mpmnashville.com or call us at 615-915-3204 Option 1.

On the portal you can:

• View your account balance and transaction history.
• Make HOA dues payments
• Submit an ARC request
• View your association's governing documents
• Communicate with your Property Manager
• View Monthly Financial Statements
• Obtain Insurance Documents

There are several ways to pay your dues:

·  ACH (Automatic Clearing House): You can sign up for this option through the Homeowner Portal.

·  Electronic Payments: Should you wish to make electronic payments, Electronic Check or Credit Card, you will be able to do so through the Homeowner Portal.  

·  Online bill pay through your bank: Should you prefer to use your bank’s bill pay feature for paying your dues, please use the following mailing address for your payment: Stone Creek Park, PO Box 650322 Dallas, TX 75265-0322 and please note your account number found on the homeowner portal. Additionally, please schedule your payment to arrive at least 7-10 days prior to payment due date to ensure timely application of your payment to your account. 

·  Pay with a check: If you prefer to handwrite and mail a check each month, we will need to provide you with a coupon booklet. Please email billing@mpmnashville.com to request a booklet. 

We know that transitions take some time to iron out the details of your account.  We are available and eager to work with you to ensure your account information is accurate.  We will plan to waive late fees for 60 days, or at the discretion of the Board, to account for the transition.

We appreciate the opportunity to work with you and your neighbors for many years to come.

Sincerely,

Zach Johnson

President

Metropolitan Properties

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